Confidence in consultation skills

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Pharmacy guide

This guide will help pharmacists and their teams to enhance your critical consultation skills.

There’s practical tips, tools and considerations to support the development of good consultation behaviours, whether you’re conducting face-to-face or remote consultations.

^{First published: 22 February 2023}
^{Reviewed: March 2025}

Sections on this page:

Why consultation skills are important
Opportunities for consultations
Practical tips and considerations
Tools to support consultation skills
Remote consultations
Further information

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